Privacy Policy
Welcome!
Remo values our users privacy and protection of their data, we build our apps and operate our business with this in mind.
This privacy policy applies to all of Remo’s services. By using Remo you agree to this Privacy Policy as well as our Terms of Service. As part of providing a great experience for you this sometimes requires us to collect personal information from you. We have done our best to give you control and access to your data where possible and we want you to be aware how that data is being used.
At Remo Inc. we take your privacy seriously. We operate on the principle that your personal information belongs to you and only you can decide who you want to share it with and why. This is fundamental to the way we work and we’re committed to providing a secure environment for you to store your personal information and share it with others when you want to.
INFORMATION YOU VOLUNTARILY PROVIDE
To register and interact with members on the site, many times you will be prompted to share information with us to improve your experience while using the product. Some of the information you may share with us includes:
· User nickname
· E-mail address
· Address or location information
· Birthdate
· Gender
· Photos
· Personal description
· Mobile Number
· Name
We primarily use this information to help other users find and connect with you, if you want to update this information you can visit My Remo at any time to do so. If you specifically desire, we will use your social networking data to allow you to create an account with data you have on another site. Your payment information is used when you decide to purchase premium parts of the Service. Information shared with customer support will be used solely to address the issue(s) you have brought to our attention.
THIS IS WHAT WE DO WITH THE INFORMATION WE COLLECT ABOUT YOU
We use the information you provide to us to:
Enable us to provide the Services
Ensure that our apps/website are presented in an effective manner for you and for your device
Provide you with marketing information about us and our services Opt out here
Notify you about changes to Remo
Carry out our obligations arising out of the Terms of Service
Defend our servers against malicious attacks
We try to be as careful as possible when using your data. Anywhere we take in personal data or perform actions we feel may be optional or objectionable to you, we will ask for your consent which can also be revoked at a later date. We are always looking to improve and as we identify data that falls into this category will continue to add new messaging to you so you are always aware of when we take in your data and how we process it.
OUR USE OF AGGREGATED AND ANONYMIZED INFORMATION
We may share anonymized usage data which does not identify you specifically with third parties. We may combine your data with those of other users of Remo Inc. and share this information in aggregated and anonymized form with third parties to help us improve the design and delivery of our software tools, increasing the effectiveness for all users.
OUR USE OF COOKIES, PIXELS AND LOCAL STORAGE
Cookies are small pieces of data that are stored on your computer, mobile phone or other device. Pixels are small blocks of code on web pages that do things like allow another server to measure viewing of a web page and are often used in connection with cookies. HTML5 Local Storage is a small database located inside your browser which web pages can use to store data to speed up their processing. We may use all three technologies from time to time to help improve your browsing experience.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience on Remo Cookies make the interaction between you and Remo faster and easier. Cookies and other things like local storage also help us authenticate you to deliver personalized content to you.
Please refer to your device’s help material to learn what controls you can use to remove or block cookies. Please remember that if you do this, it may affect your ability to use Remo. As you use your device, you will encounter third parties that make use of cookies and similar technologies. We are not responsible for those third parties or what they may place on your device or in your browser.
If you are a user who is protected under the European GDPR you have the ability to manage your cookies here.
HERE ARE YOUR RIGHTS
We think it is important that you are able to control your personal information.
For our European users who are protected by the GDPR:
You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing at any time by contacting us at support [email protected]
The law gives you the right to request a copy of the personal information we hold about you. We may request additional information about you to verify your identity before we do such. We will supply, correct or delete personal information about you in our files. In addition, you may request rectification or erasure of personal information as well as the restriction of processing of your personal information. We will comply with your requests in accordance with the applicable law.
If you wish to complain about the processing of your personal information then please contact us first, but if we do not satisfactorily deal with your complaint, then you may contact the Information Commissioner.
For our users not covered under GDPR:
You may contact our support staff here who will work with you to answer questions and take action to protect your privacy.
CHANGE OF CONTROL
If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate Remo and provide services. The new owner will be obliged to comply with this Policy.
CHANGES TO OUR POLICY
Any changes we may make to this Policy will be posted on this page. Where it makes sense because the changes are material, we will notify you by e-mail or in another appropriate manner such as when you next interact with Remo.
SURVEYS AND PROMOTIONS
From time-to-time, we may request information from you via surveys, contests or sweepstakes. Participation is completely voluntary. Information collected in any sweepstakes or contest may be used as set forth in this Policy and as described in the official rules, such as to notify the winners, award prizes, and file winners’ information, as required by law. Survey information will be used for the purposes of the survey.
ARBITRATION
Any disputes under this Privacy Policy will be resolved in accordance with binding arbitration as outlined in the Terms of Service.
TARGETING AND TRACKING
We may use Tracking Technologies to deliver content, including ads, relevant to your interests on the Services and third-party sites based on how you interact with our advertisements or content, and to track the content you access.
To better understand your purchasing preferences, we may also use third-party vendors that provide tracking tools that recognize and collect usage and interest information across the sites you’ve visited from your various Devices. When you visit the Services on a specific Device, a unique ID is created for that Device which may be based on your hashed (de-identified) email address. This allows us and our third party vendors to deliver relevant product recommendations, personalized content and advertising to you based on your interests gathered across multiple sites. This data may be combined with the same information from another browser or Device if you use multiple browsers or Devices. Third party tracking tools might also obtain information about other applications that you have downloaded to your mobile Device, the websites you visit and other information about you or your Device in order to analyze and serve anonymous targeted advertising on the Services and elsewhere.
CONTACTING US
We really do welcome any questions, comments, and requests you may have regarding this Policy. You can contact us by [email protected]